Banistmo Chat


This channel will give you the option to start a real-time interaction with our customer service representatives Monday thru Sunday from 8:00 a.m. to 10:00 p.m. You can contact us using your computer or mobile phone through our website.

Among the categories that can be attended through this channel are:

  • Queries associated to Products and Services
  • Requests for Products and Services
  • Schedules and locations of service points
  • Queries associated to eBanking and Banistmo APP
  • Queries from businesses and SMEs